Refund Policy
Last updated: June 2026
1. Our Commitment
At Digit Fortune, we stand behind the quality of our digital products. We want you to be satisfied with your purchase. This Refund Policy outlines when and how you can request a refund.
2. 3-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all purchases. If you are unable to access or download your purchased files due to technical issues, and our support team cannot resolve the problem within 3 days of your purchase, you are eligible for a full refund.
3. Eligible Refund Reasons
- Broken or corrupted download files that prevent you from using the product.
- You were charged multiple times for the same product due to a payment gateway error.
- The product description was significantly misleading or the contents did not match what was advertised.
- Technical issues on our end that prevent file delivery or access to your account.
4. Non-Eligible Refund Reasons
Due to the digital and instantly accessible nature of our products, we cannot offer refunds in the following situations:
- You changed your mind or no longer need the product after purchase.
- You failed to download the files within the active link period (30 days from purchase).
- You did not read the product description or misunderstood what was included.
- You purchased the product by mistake but did not contact us within 3 days.
- You are dissatisfied with the quality for subjective reasons after downloading and reviewing the files.
5. How to Request a Refund
- Email us at fortunemechanics@gmail.com within 7 days of your purchase.
- Include your order ID, purchase email, and a brief explanation of the issue.
- Attach screenshots or screen recordings if applicable to help us understand the problem.
- Our support team will review your request within 2-3 business days.
6. Refund Processing
- Approved refunds will be processed to the original payment method within 5-10 business days.
- Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
- We do not offer partial refunds. Refunds are issued for the full purchase amount only.
7. Chargebacks & Disputes
We encourage you to contact us directly before initiating a chargeback or payment dispute. Chargebacks without contacting us first may result in the suspension of your access to all purchased products. We reserve the right to dispute illegitimate chargebacks.
8. Changes to This Policy
We may update this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Refund requests are subject to the policy in effect at the time of purchase.
9. Contact Us
For refund requests or questions about this policy, please email fortunemechanics@gmail.com.